Convenient & risk-free
It is very important to us that you can confidently find the perfect fit and style when shopping with us online. Now, you can try our products before you buy, completely risk-free! T&Cs apply
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Valued at $80
FREE SHIPPING* • 2 YEAR FRAME WARRANTY • LOVED BY 530,000+ CUSTOMERS
It is very important to us that you can confidently find the perfect fit and style when shopping with us online. Now, you can try our products before you buy, completely risk-free! T&Cs apply
THE PROCESS
1. Add to cart: Use the “Home Try-On" button to add your home try on items to your cart.
2. Checkout & pre-authorisation: We temporarily hold the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You will not be charged until you decide to keep the items.
3. Try them on: Once your order arrives, you will have 3 days to try on the items and decide what you want to keep.
4. Complete order: We'll send you a link via email and SMS to access your Customer Portal and complete the order. Choose if you want to keep or return the items and follow the steps to finalise your purchase. You'll only be charged for the items you decide to keep. If you return both items, a $15 Return Shipping fee applies.
IMPORTANT INFORMATION
If you decide to return any frames, we'll send you a prepaid return label by email when we receive your return request.
Yes, you can use a discount code, but it must be applied at the time of the initial Home Try On order. Enter your discount code at checkout before completing your order details. The discount will be reflected in the final amount you pay for any items you decide to keep.
When you use the Home Try-On service, you will be asked to provide payment details at checkout. We will then authorise your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorisation simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid.
You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.; or for the $15 Return Shipping fee if you decide to return both items.
The Return Shipping fee is a $15 charge that applies only if you decide to return all items from your order. This fee covers the cost of the return shipping, handling, and processing of the returned items. It is only charged if no items from the order are kept. This fee ensures that we can continue to offer our customers the flexibility to try products at home before committing to a purchase.
VIRTUAL TRY ON
Try on our frames from your device and get an idea how they might look like on your face.
By continuing to use our Virtual Try On technology, you agree to our Terms of Service and Returns Policies regarding our Virtual Try On technology.
Our Virtual Try On technology should be used to give you an idea of how our frames might look on your face.
Due to the hand-made nature of our frames, slight variations to the pattern and colour from the displayed images are expected. The limitations of this new technology means we cannot guarantee that the product will look or fit your face, as depicted.
For best results:
Virtual Try On Unavailable
Unfortunately, Virtual Try On is currently unavailable for this colour. Please select a different colour or
check back shortly as we add more colours to our Virtual Try On catalogue.
360° Viewer Unavailable
Unfortunately, 360° Viewer is currently unavailable for this colour. Please select a different colour or
check back shortly as we add more colours to our 360° Viewer catalogue.
Need help?
To use Virtual Try-On, you’ll need to give the browser permission to access your webcam. For the best experience, use an iPhone X or newer iPhone model.